Once you have placed your order, you will receive a confirmation email with your order number. You can check the status of your order at any time on our order tracking page by entering your order number or email address.

1-2 business days processing time (Mon-Fri)(order confirmation, customization, quality control, packaging)

Once your order is processed and shipped, you can expect to receive your products within 4 to 7 days (Mon-Fri).

We cover the shipping costs for every order over 40£. Under 40£ standard shipping costs 4.99£ All orders over 40£ are delivered to your home free of charge.

You can cancel your order within 24 hours of placing the order, as the order is currently being processed. If you wish to cancel your order within these 24 hours, please contact us as soon as possible to submit your cancellation request. Our customer service team will be happy to assist you.

We are sorry, but after 24 hours it is no longer possible to cancel the order. At this point, the order has already been released and forwarded to our warehouse for shipping. If you have any questions or need help with your order, please feel free to contact our customer service. We are ready to help you.

If you are not satisfied with your order, you can easily return it within 30 days of receipt. Contact our dedicated customer service team:info@uniqshine.com

You may return a product within 30 days of receipt. Buyer shall bear the return shipping costs. Upon approval, the refund will be processed through the original payment method. For more information, please refer to our Return Policy.

Once we receive the return in our warehouse, we will process the refund within 7 days. Please note that the actual processing time may vary depending on your payment method and the speed of the banks. Our customer service is always ready to help you with any questions.

The fastest way to reach us is by sending an email to: info@uniqshine.com

If you have any problems with your order or have any other questions, please contact us via the contact page or by email: info@uniqshine.com